物業滿意度計算方式通常是通過對調查問卷的回答進行統計和分析得出的。常用的計算方式有以下幾種：

1. 平均得分法：將所有用戶對每個問題的評分求平均，得出整體滿意度得分。

2. 加權平均得分法：對于不同問題的重要性不同，可以給每個問題一個權重，然后按照權重求加權平均得分，得出整體滿意度得分。

3. 滿意度指數法：將用戶對每個問題的滿意度評分轉化為0-100分的滿意度指數，然后按照問題的權重求加權平均得分，得出整體滿意度指數。

4. 偏差率法：將用戶對每個問題的評分轉化為滿意度比例，然后計算每個問題的滿意度偏差率，得出整體滿意度偏差率。

5. 因子分析法：通過對所有問題的數據進行因子分析，找出影響整體滿意度的主要因素，得出整體滿意度得分。

選擇計算方式應根據實際情況和調查目的進行確定。在進行調查時，需要注意保護受訪者的隱私和個人信息，并確保調查過程的公正性和準確性。

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Calculation method of property satisfaction

The calculation method for property satisfaction is usually obtained through the statistics and analysis of the responses to the survey questionnaire. The commonly used calculation methods are as follows:

1. Average score method: Take the average score of all users' ratings for each question to obtain the overall satisfaction score.

2. Weighted average score method: For different questions with different levels of importance, a weight can be assigned to each question, and then the weighted average score is calculated according to the weight to obtain the overall satisfaction score.

3. Satisfaction index method: Convert users' satisfaction ratings for each question into a satisfaction index ranging from 0 to 100, and then calculate the weighted average score according to the weight of each question to obtain the overall satisfaction index.

4. Deviation rate method: Convert users' ratings for each question into a satisfaction ratio, and then calculate the satisfaction deviation rate for each question to obtain the overall satisfaction deviation rate.

5. Factor analysis method: Through factor analysis of all the data, the main factors affecting overall satisfaction can be identified, and the overall satisfaction score can be obtained.

The choice of calculation method should be determined based on the actual situation and the purpose of the survey.